Refund Policy

Effective Date: August 12, 2026

This is Section 15 of Rapater's Terms of Service and Refund Policy. The two pages together form one Agreement between you and Lavoosh LLC — this page is not a separate policy, and the section numbers below are the Agreement's own. Terms used here are defined in Section 2 of the Terms.

15. REFUND POLICY

15.1 On-Chain Finality

All payments to Rapater are made by blockchain transfer. Blockchain transfers are final and irreversible upon confirmation. Rapater has no technical ability to reverse a completed on-chain transfer, and there is no payment intermediary with the ability to do so.

15.2 Founding Membership Fee — Non-Refundable

The Founding Membership Fee of USD $1,000 is non-refundable in all circumstances, including:

a. cancellation or voluntary closure of your account;
b. non-payment of the Renewal Fee;
c. changes to the features or scope of the Service;
d. your decision not to use the Service; or
e. platform end-of-life, for which your sole remedy is the 12-month notice period provided in Section 10.6.

This non-refundability reflects that the Founding Membership Fee is fully earned by Rapater upon delivery of the license grant and is consideration for a perpetual license, not a prepayment for time-limited services.

15.3 Standard Subscription — No Pro-Rata Refund

Standard Subscription fees credited to your account balance are non-refundable as cash once applied to a subscription period. If you cease using the Service mid-period, no partial refund is issued for the unused portion of the paid period. Any unused credit remaining in your account balance at cancellation is governed by Section 12.10 (unclaimed property).

15.4 Cancellation

You may cancel a Standard Subscription at any time through Account Settings. Cancellation stops any future subscription period from being activated against your balance. Cancellation does not entitle you to a refund of fees already applied to an active period.

15.5 No Chargebacks Available

Because all payments are made on-chain and no payment intermediary is involved, there is no chargeback process available. By using the Service and making payment, you acknowledge and accept the finality of blockchain transactions.

15.6 Goodwill Adjustments

Rapater may, in its sole and absolute discretion, issue account balance credits in exceptional circumstances. Such adjustments are not refunds, are not precedent-setting, and create no obligation to issue any credit in similar future circumstances.